Fulfillment Operations Lead

Amazon.com; Texas; On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Texas seeks an Operations Manager to lead a team of salaried and hourly staff, driving safety, quality, attendance and performance while meeting customer delivery promises. You will mentor your team, execute productivity plans, and collaborate with Safety, Engineering, HR, and Loss Prevention to achieve business goals.

The role requires 3+ years of people management, a bachelor’s degree or equivalent (or 2+ years with Amazon experience), and flexibility to work

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• 3+ years of employee and performance management experience.
• Work a flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Job description

Amazon.com Services LLC in Texas seeks an Operations Manager to lead a team of salaried and hourly staff, driving safety, quality, attendance and performance while meeting customer delivery promises. You will mentor your team, execute productivity plans, and collaborate with Safety, Engineering, HR, and Loss Prevention to achieve business goals.

The role requires 3+ years of people management, a bachelor’s degree or equivalent (or 2+ years with Amazon experience), and flexibility to work