Fulfillment Operations Assistant - Detail-Driven

Brilliant Earth; Secaucus (NJ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Career Growth

Diverse, mission-minded team

Lifestyle Spending Account

Continued Education

Employee Discounts

Mental Wellness Perks

Giving Back and Volunteer Opportunites

Medical, Dental, and Vision

401k match

Paid Time Off

Parental Leave

Disability and Life insurance

Job summary

Brilliant Earth is seeking an Operations Assistant - Fulfillment in Secaucus, NJ to join our fast-paced team. You will help receive products, verify details, and ensure accurate data entry for shipments and orders.

The role emphasizes QA checks, order readiness, and responsive support to customer care. Ideal candidates excel in multitasking, communication, and collaboration within a mission-driven jewelry company.

Qualifications

• A drive to exceed goals.
• Attention to detail in fast-paced operations.
• Clear and concise communication with vendors and teammates.
• Team-oriented mindset with strong collaboration.
• Ability to manage multiple tasks simultaneously in a high-volume setting.

Responsibilities

• Receive product and enter product details into internal system.
• Perform quality assurance checks on incoming and outgoing product.
• Review orders to ensure they are ready to ship to customers.
• Support customer care via phone and email for product-related escalations.
• Complete a high volume of data entry within set timeframes, ensuring accuracy.
• Meet goals and targets as directed by leadership.
• Collaborate with internal teams in a fast-paced, high-volume environment.

Skills

Goal driven

Attention to detail

Communication

Collaboration

Multi-tasking

Job description

Brilliant Earth is seeking an Operations Assistant - Fulfillment in Secaucus, NJ to join our fast-paced team. You will help receive products, verify details, and ensure accurate data entry for shipments and orders.

The role emphasizes QA checks, order readiness, and responsive support to customer care. Ideal candidates excel in multitasking, communication, and collaboration within a mission-driven jewelry company.