Fulfillment & Operations Area Manager - Lead & Optimize Team

Amazon; Madison (WI); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon in Madison, WI is seeking an Area Manager to lead a team of hourly associates across First, Middle, and Last mile workflows, ensuring safety, quality, on-time delivery, and strong performance.

You will mentor staff, coordinate with Safety, Engineering, HR, and Loss Prevention, and adapt to shift schedules including weekends and nights. This role offers growth within a fast-paced fulfillment network.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Lead, mentor, and motivate hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours.
• Work in environments with variable temperatures and noise.

Skills

People management

Performance metrics

Lean process

Customer service

Team leadership

Education

Bachelor's degree

Job description

Amazon in Madison, WI is seeking an Area Manager to lead a team of hourly associates across First, Middle, and Last mile workflows, ensuring safety, quality, on-time delivery, and strong performance.

You will mentor staff, coordinate with Safety, Engineering, HR, and Loss Prevention, and adapt to shift schedules including weekends and nights. This role offers growth within a fast-paced fulfillment network.