Fulfillment & Logistics Technician

Controlled Products Systems Group; Whippany (NJ); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution

Short-term incentive plan

Job summary

Controlled Products Systems Group (CPSG) is a warehouse distributor for access control and security products. This role handles inbound/outbound product flow, picks, packing, and dispatches parts per order specs while maintaining inventory accuracy and safety compliance.

You will train teammates, perform cycle counts, support deliveries, and assist customers with pickups as needed. The position requires a high school diploma or GED, forklift certification, and 3+ years in a high-volume

Qualifications

• High School Diploma or GED is required.
• Forklift certification is required.
• 3+ years in a high-volume warehouse environment.
• Ability to travel up to 10%.
• Valid driver's license.
• Excellent communication and customer service skills.
• Ability to lift up to 50 pounds and push/pull up to 100 pounds.
• Ability to read and write in English.
• Willingness to work overtime.

Responsibilities

• Perform all warehouse tasks in compliance with standard work procedures and company policies.
• Manage inbound and outbound product flow for assigned customer accounts, ensuring accuracy and timeliness.
• Efficiently select, package, and dispatch parts in accordance with customer order specifications.
• Conduct routine cycle counts to support inventory accuracy and maintain optimal stock levels.
• Assist customers with order pickup and provide delivery support to customer locations.
• Conduct basic to advanced modifications to customer products per specified requirements.
• Oversee outbound shipment processes and ensure proper documentation and handling.
• Respond to incoming telephone inquiries and perform administrative duties as needed.
• Maintain a clean, safe, and secure working environment by following all safety protocols and company standards.
• Train team members on warehouse tasks using visual aids and standard procedures.
• Identify process deviations and report them to supervisors for immediate resolution.
• Report damage to company equipment or infrastructure to ensure timely repairs and minimize safety risks.
• Contribute to process improvement efforts to enhance warehouse efficiency and service quality operations.
• Maintain regular and reliable on-site attendance, and work assigned shifts and schedules, including overtime as required.

Skills

Attention to detail

Safety and quality

Communication skills

Customer service

English reading/writing

Teamwork

Lifting up to 50 lbs

Travel up to 10%

Basic computer skills

Stand/walk/sit

Education

High School Diploma or GED

Forklift Certification

Job description

Controlled Products Systems Group (CPSG) is a warehouse distributor for access control and security products. This role handles inbound/outbound product flow, picks, packing, and dispatches parts per order specs while maintaining inventory accuracy and safety compliance.

You will train teammates, perform cycle counts, support deliveries, and assist customers with pickups as needed. The position requires a high school diploma or GED, forklift certification, and 3+ years in a high-volume