Fulfillment Center Ops Lead – Outbound

Office Depot / ODP; Carol Stream (IL); In loco; USD 60.000 - 70.000; Tempo pieno

Descrizione del lavoro

Office Depot / ODP is seeking an Operations Supervisor for a fast-paced fulfillment center in Illinois. The role leads day-to-day fulfillment, distribution, and transportation activities to meet KPIs and service levels.

You will supervise a high-performing team, recruit and train staff, and ensure safety compliance while coordinating with internal and external customers and carriers. Competitive salary and holiday schedules apply.

Competenze

• High school diploma or equivalent; bachelor’s preferred.
• Experience in a production, logistics, transportation, or business-to-business distribution facility.
• Minimum 2 years in distribution, transportation, or operations.
• Strong communication and leadership skills; ability to motivate employees.
• English required; bilingual English/Spanish preferred.

Mansioni

• Supervise receipt, storage, order filling, loading of inventory, and/or transportation activities for a department or small satellite location.
• Monitor and record productivity and accuracy to meet goals and service levels.
• As needed, perform hands-on operational tasks including receipt, storage, order fulfillment, loading, and delivery.
• Recruit, train, and develop a high-performing team; plan staffing and coverage.
• Provide input into staffing based on volume and needs; allocate resources accordingly.
• Conduct performance reviews and coaching; address performance issues.
• Promote open, collaborative communication within the team.
• Promote and enforce safety; ensure SOPs and policies are followed.
• Maintain relationships with internal and external customers; visit external customers as needed.
• Perform other duties to support business needs.

Conoscenze

Leadership

Communication

Warehouse operations

Decision making

People management

Bilingual English/Spanish

Formazione

High School diploma or equivalent

Bachelor's degree preferred

Strumenti

Microsoft Office

Descrizione del lavoro

Office Depot / ODP is seeking an Operations Supervisor for a fast-paced fulfillment center in Illinois. The role leads day-to-day fulfillment, distribution, and transportation activities to meet KPIs and service levels.

You will supervise a high-performing team, recruit and train staff, and ensure safety compliance while coordinating with internal and external customers and carriers. Competitive salary and holiday schedules apply.