Fulfillment Center Operations Manager

Safelite; Windsor (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus opportunities

Weekly payday

Comprehensive benefits

401(k) with company match

Paid time off and holidays

Job summary

Safelite is seeking a Fulfillment Center Operations Leader to guide a team of supervisors and drive efficient, customer-focused fulfillment operations. The role emphasizes alignment with company mission, strategic goals, and a strong safety culture.

You will lead cross-functional teams, oversee staffing and resources, and implement plans to optimize throughput while meeting budgets and service levels. A proven track record in leadership and KPI achievement is essential.

Qualifications

• 5–7 years of leadership and supervisory experience, preferably in supply chain.

Responsibilities

• Lead a collaborative team of supervisors for efficient fulfillment operations.
• Inspire teams to surpass business objectives by connecting them with company mission, goals, and strategy.
• Provide guidance and accountability to align shift supervisors and associates with operational goals.
• Cultivate a safe and supportive environment that engages both associates and supervisors.
• Develop and execute operational plans to optimize site throughput and meet budget targets.
• Coordinate staffing and resources for daily operations and special projects.
• Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement.

Skills

Leadership

Supply chain

Team building

KPIs

Safety compliance

Tools

Korber WMS

Job description

The Fulfillment Center Operations Leader guides a team of Supervisors, promoting collaboration and achieving results in line with business objectives. They cultivate an inclusive culture, nurture talent, and strategically align operations to fulfill the service requirements of field partners.

What You’ll Get

• Competitive salary plus annual bonus opportunities.
• Weekly payday on every Friday!
• Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

What You’ll Do

Empower Your Team

• Lead a collaborative team of supervisors for efficient fulfillment operations.
• Inspire teams to surpass business objectives by connecting them with company mission, goals, and strategy.
• Provide guidance and accountability to align shift supervisors and associates with operational goals.
• Cultivate a safe and supportive environment that engages both associates and supervisors.

Drive Customer-Centric Operations

• Develop and execute operational plans to optimize site throughput and meet budget targets.
• Implement solutions to enhance productivity, optimize inventory management processes and minimize part breakage for improved service delivery.
• Coordinate staffing and resources for daily operations and special projects.
• Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement.

Fuel Health & Safety Vision

• Ensure compliance with pertinent Federal, state, and local regulations including OSHA, CDL, DOT, and MHE within supply chain site.
• Proactively identify health and safety risks, swiftly implementing resolutions, and providing coaching or training on cutting-edge best practices.

What You’ll Need

• Must be 18 years old.
• Valid driver's license required; successful Motor Vehicle Records check (MVR) completion.
• 5-7 years of leadership and supervisory experience, preferably in supply chain.
• Experience with Korber or related WMS software preferred.
• Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality, business partnerships, and customer outcomes.
• People-first mentality with a solution-oriented approach.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

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Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.