Fulfillment Center Leader: Multi-Shift Ops & Growth

Taylor Corporation; Jeffersonville (IN); On-site; USD 94,000 - 95,000; Full time

Job summary

Taylor Corporation is seeking a Fulfillment Center Manager for Jeffersonville, IN to lead a complex operation serving multiple customers and diverse requirements. You will develop the team, drive performance improvements, and ensure safe, compliant, and efficient fulfillment processes.

The role emphasizes hands-on leadership, KPI tracking, and collaboration with internal teams to meet service levels in a fast-paced environment. This is an on-site, full-time position in Jeffersonville, IN.

Qualifications

• Experience leading warehouse, fulfillment, or distribution center operations with responsibility for operational performance and team leadership.
• Demonstrated experience managing supervisors, developing employees, and building accountability across teams.
• Experience with staffing, labor planning, budgeting, forecasting, and operational performance management.
• Working knowledge of warehouse management systems (WMS) and Microsoft Office, including Excel, Outlook, and PowerPoint.
• Experience using operational metrics and data to evaluate performance and drive improvements.
• Ability to manage competing priorities, solve operational problems, and make effective decisions in a fast-paced environment.
• Effective communication, organizational, and leadership skills.
• Experience implementing process improvements and developing efficient operational workflows.
• Ability to work collaboratively with internal teams and customer service to meet business and customer requirements.

Responsibilities

• Lead daily fulfillment center operations, including receiving, inventory management, order fulfillment, shipping, and distribution activities.
• Oversee operations across multiple shifts, ensuring consistent performance, communication, and accountability.
• Lead, coach, and develop supervisors and team members to improve performance, engagement, and employee retention.
• Establish clear performance expectations and hold teams accountable for safety, quality, productivity, and service levels.
• Manage staffing, labor planning, scheduling, and operational expenses to meet financial and productivity goals.
• Analyze operational data, KPIs, and performance trends to identify opportunities for improvement.
• Drive continuous improvement initiatives to increase efficiency, reduce errors, and improve overall operational performance.
• Partner with customer service and internal teams to address customer needs, resolve issues, and meet service-level agreements.
• Support a diverse customer base with varying fulfillment, shipping, and contractual requirements.
• Maintain inventory accuracy and implement improvements to inventory control processes.
• Ensure compliance with company policies, safety standards, quality requirements, and applicable regulatory guidelines.
• Develop and improve operating procedures, training programs, and workflows to support consistent operations.
• Use warehouse management systems and reporting tools to monitor performance and improve decision-making.
• Support operational changes, process improvements, and initiatives designed to improve team effectiveness and long-term performance.

Skills

Leadership

Staffing

Data-driven

WMS

Excel

Tools

WMS

Microsoft Office

Job description

Taylor Corporation is seeking a Fulfillment Center Manager for Jeffersonville, IN to lead a complex operation serving multiple customers and diverse requirements. You will develop the team, drive performance improvements, and ensure safe, compliant, and efficient fulfillment processes.

The role emphasizes hands-on leadership, KPI tracking, and collaboration with internal teams to meet service levels in a fast-paced environment. This is an on-site, full-time position in Jeffersonville, IN.