Fulfillment Center Manager

Taylor Communications, Inc.; Jeffersonville (IN); Vor Ort; USD 94.000 - 95.000; Vollzeit

Zusammenfassung

Taylor Corporation is seeking a Fulfillment Center Manager for Jeffersonville, IN to lead a complex operation serving multiple customers and diverse requirements. You will develop the team, drive performance improvements, and ensure safe, compliant, and efficient fulfillment processes.

The role emphasizes hands-on leadership, KPI tracking, and collaboration with internal teams to meet service levels in a fast-paced environment. This is an on-site, full-time position in Jeffersonville, IN.

Qualifikationen

• Experience leading warehouse, fulfillment, or distribution center operations with responsibility for operational performance and team leadership.
• Demonstrated experience managing supervisors, developing employees, and building accountability across teams.
• Experience with staffing, labor planning, budgeting, forecasting, and operational performance management.
• Working knowledge of warehouse management systems (WMS) and Microsoft Office, including Excel, Outlook, and PowerPoint.
• Experience using operational metrics and data to evaluate performance and drive improvements.
• Ability to manage competing priorities, solve operational problems, and make effective decisions in a fast-paced environment.
• Effective communication, organizational, and leadership skills.
• Experience implementing process improvements and developing efficient operational workflows.
• Ability to work collaboratively with internal teams and customer service to meet business and customer requirements.

Aufgaben

• Lead daily fulfillment center operations, including receiving, inventory management, order fulfillment, shipping, and distribution activities.
• Oversee operations across multiple shifts, ensuring consistent performance, communication, and accountability.
• Lead, coach, and develop supervisors and team members to improve performance, engagement, and employee retention.
• Establish clear performance expectations and hold teams accountable for safety, quality, productivity, and service levels.
• Manage staffing, labor planning, scheduling, and operational expenses to meet financial and productivity goals.
• Analyze operational data, KPIs, and performance trends to identify opportunities for improvement.
• Drive continuous improvement initiatives to increase efficiency, reduce errors, and improve overall operational performance.
• Partner with customer service and internal teams to address customer needs, resolve issues, and meet service-level agreements.
• Support a diverse customer base with varying fulfillment, shipping, and contractual requirements.
• Maintain inventory accuracy and implement improvements to inventory control processes.
• Ensure compliance with company policies, safety standards, quality requirements, and applicable regulatory guidelines.
• Develop and improve operating procedures, training programs, and workflows to support consistent operations.
• Use warehouse management systems and reporting tools to monitor performance and improve decision-making.
• Support operational changes, process improvements, and initiatives designed to improve team effectiveness and long-term performance.

Kenntnisse

Leadership

Staffing

Data-driven

WMS

Excel

Tools

WMS

Microsoft Office

Jobbeschreibung

Your Leadership. Our Power. Unlimited Potential. Taylor Corporation has big plans for the future and we need talented leaders to get us there. We power the world’s leading brands ― and our employees’ careers ― by unlocking potential everywhere we see it. If you love to lead, are open to new ideas and inspire the best in others, we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for professionals like you. Want to be part of something powerful? It’s time to look at Taylor.

Your Opportunity

Taylor Corporation is looking for a Fulfillment Center Manager to lead our Jeffersonville, IN operation. This position oversees a complex fulfillment center supporting multiple customers with different operational requirements, service expectations, and shipping needs. We are looking for an experienced, hands-on leader who can develop their team, improve operational performance, and help drive continued improvements throughout the facility.

Work Authorization

To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Your Responsibilities

• Lead daily fulfillment center operations, including receiving, inventory management, order fulfillment, shipping, and distribution activities
• Oversee operations across multiple shifts, ensuring consistent performance, communication, and accountability
• Lead, coach, and develop supervisors and team members to improve performance, engagement, and employee retention
• Establish clear performance expectations and hold teams accountable for safety, quality, productivity, and service levels
• Manage staffing, labor planning, scheduling, and operational expenses to meet financial and productivity goals
• Analyze operational data, KPIs, and performance trends to identify opportunities for improvement
• Drive continuous improvement initiatives to increase efficiency, reduce errors, and improve overall operational performance
• Partner with customer service and internal teams to address customer needs, resolve issues, and meet service-level agreements
• Support a diverse customer base with varying fulfillment, shipping, and contractual requirements
• Maintain inventory accuracy and implement improvements to inventory control processes
• Ensure compliance with company policies, safety standards, quality requirements, and applicable regulatory guidelines
• Develop and improve operating procedures, training programs, and workflows to support consistent operations
• Use warehouse management systems and reporting tools to monitor performance and improve decision-making
• Support operational changes, process improvements, and initiatives designed to improve team effectiveness and long-term performance

You Must Have

• Experience leading warehouse, fulfillment, or distribution center operations with responsibility for operational performance and team leadership
• Demonstrated experience managing supervisors, developing employees, and building accountability across teams
• Experience with staffing, labor planning, budgeting, forecasting, and operational performance management
• Working knowledge of warehouse management systems (WMS) and Microsoft Office, including Excel, Outlook, and PowerPoint
• Experience using operational metrics and data to evaluate performance and drive improvements
• Ability to manage competing priorities, solve operational problems, and make effective decisions in a fast-paced environment
• Effective communication, organizational, and leadership skills
• Experience implementing process improvements and developing efficient operational workflows
• Ability to work collaboratively with internal teams and customer service to meet business and customer requirements

We Would Also Prefer

• Experience managing a distribution or fulfillment center with approximately 85 or more team members
• Experience managing multi-shift warehouse or distribution operations
• Experience supporting multiple customer accounts with varying service-level agreements, fulfillment requirements, and shipping processes
• Experience in a third-party logistics (3PL) or multi-customer distribution environment
• Experience working in an FDA-regulated and/or ISO-certified environment
• Experience with operational turnarounds, facility startups, organizational change, or stabilizing operations during periods of growth
• Knowledge of continuous improvement methodologies such as Lean, Kaizen, Six Sigma, or PDCA
• Experience with customer contracts, financial reporting, and profit-and-loss (P&L) management
• Experience improving inventory accuracy, employee retention, and leadership development
• Progressive leadership experience with increasing levels of responsibility

Salary

The anticipated annual salary range for this position is $94,000-$95,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands. With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled. Taylor Corporation is a dynamic, diversified company with big plans for the future – and your career. Join more than a company – become part of a family. Imagine a company whose core purpose is to create opportunity and security for its employees. That’s us, that’s Taylor. If you’re ready for something bigger – more challenge, more variety, more pathways for professional growth – we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.