Fulfillment Center Manager

taylor; Jeffersonville (IN); On-site; USD 94,000 - 95,000; Full time

Job summary

Taylor Corporation in Jeffersonville, IN, seeks an experienced Fulfillment Center Manager to lead our complex operations across multiple shifts. This hands-on role focuses on developing teams, improving performance, and driving continuous improvements in receiving, inventory, order fulfillment, shipping, and distribution.

You will use WMS and data analytics to monitor KPIs, optimize staffing and scheduling, control costs, and ensure safety, quality, and service levels for a diverse set of

Qualifications

• Experience leading warehouse or distribution center operations.
• Experience managing supervisors and developing employees.
• Experience with staffing, budgeting, forecasting, and performance management.
• Experience using WMS and MS Office (Excel, Outlook, PowerPoint).
• Ability to prioritize, solve problems, and make decisions in a fast-paced environment.

Responsibilities

• Lead daily fulfillment center operations across receiving, inventory, order fulfillment, shipping.
• Oversee multi-shift operations with accountability.
• Coach and develop supervisors and team members to improve performance and retention.
• Set clear performance expectations and manage safety, quality, productivity, and service levels.
• Manage staffing, labor planning, scheduling, and operational expenses to meet goals.
• Analyze KPIs and performance data to identify opportunities for improvement.
• Drive continuous improvement initiatives to increase efficiency and reduce errors.
• Collaborate with customer service and internal teams to meet SLAs.

Skills

Leadership

WMS

Staffing planning

Data analysis

Communication

Tools

Excel

Microsoft Office

Job description

Your Leadership. Our Power. Unlimited Potential.

Taylor Corporation has big plans for the future and we need talented leaders to get us there. We power the world's leading brands - and our employees' careers - by unlocking potential everywhere we see it. If you love to lead, are open to new ideas and inspire the best in others, we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for professionals like you.

Your Opportunity

Taylor Corporation is looking for a Fulfillment Center Manager to lead our Jeffersonville, IN operation. This position oversees a complex fulfillment center supporting multiple customers with different operational requirements, service expectations, and shipping needs. We are looking for an experienced, hands-on leader who can develop their team, improve operational performance, and help drive continued improvements throughout the facility.

Work Authorization

To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Your Responsibilities

• Lead daily fulfillment center operations, including receiving, inventory management, order fulfillment, shipping, and distribution activities
• Oversee operations across multiple shifts, ensuring consistent performance, communication, and accountability
• Lead, coach, and develop supervisors and team members to improve performance, engagement, and employee retention
• Establish clear performance expectations and hold teams accountable for safety, quality, productivity, and service levels
• Manage staffing, labor planning, scheduling, and operational expenses to meet financial and productivity goals
• Analyze operational data, KPIs, and performance trends to identify opportunities for improvement
• Drive continuous improvement initiatives to increase efficiency, reduce errors, and improve overall operational performance
• Partner with customer service and internal teams to address customer needs, resolve issues, and meet service-level agreements
• Support a diverse customer base with varying fulfillment, shipping, and contractual requirements
• Maintain inventory accuracy and implement improvements to inventory control processes
• Ensure compliance with company policies, safety standards, quality requirements, and applicable regulatory guidelines
• Develop and improve operating procedures, training programs, and workflows to support consistent operations
• Use warehouse management systems and reporting tools to monitor performance and improve decision-making
• Support operational changes, process improvements, and initiatives designed to improve team effectiveness and long-term performance

You Must Have

• Experience leading warehouse, fulfillment, or distribution center operations with responsibility for operational performance and team leadership
• Demonstrated experience managing supervisors, developing employees, and building accountability across teams
• Experience with staffing, labor planning, budgeting, forecasting, and operational performance management
• Working knowledge of warehouse management systems (WMS) and Microsoft Office, including Excel, Outlook, and PowerPoint
• Experience using operational metrics and data to evaluate performance and drive improvements
• Ability to manage competing priorities, solve operational problems, and make effective decisions in a fast-paced environment
• Effective communication, organizational, and leadership skills
• Experience implementing process improvements and developing efficient operational workflows
• Ability to work collaboratively with internal teams and customer service to meet business and customer requirements

We Would Also Prefer

• Experience managing a distribution or fulfillment center with approximately 85 or more team members
• Experience managing multi-shift warehouse or distribution operations
• Experience supporting multiple customer accounts with varying service-level agreements, fulfillment requirements, and shipping processes
• Experience in a third-party logistics (3PL) or multi-customer distribution environment
• Experience working in an FDA-regulated and/or ISO-certified environment
• Experience with operational turnarounds, facility startups, organizational change, or stabilizing operations during periods of growth
• Knowledge of continuous improvement methodologies such as Lean, Kaizen, Six Sigma, or PDCA
• Experience with customer contracts, financial reporting, and profit-and-loss (P&L) management
• Experience improving inventory accuracy, employee retention, and leadership development
• Progressive leadership experience with increasing levels of responsibility

The anticipated annual salary range for this position is $94,000-$95,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experien