Fulfillment Center Director

Alo; North East (MD); On-site; USD 120,000 - 170,000; Full time

Job summary

Alo is seeking a Site Director, DC to lead a high-volume fulfillment center in a fast-paced, always-on environment. You will drive inbound Receiving, put-away, picking, packing, and shipping while ensuring on-time delivery and excellent customer service across channels.

The role emphasizes peak-season planning, labor optimization, safety, and cross-functional collaboration with IT, Finance, and HR. A strategic thinker with strong leadership is essential.

Qualifications

• Bachelor’s degree required; Master’s preferred for advanced leadership.
• 8–12+ years of operations leadership in high-volume fulfillment.
• Experience leading multi-shift teams and implementing automation.

Responsibilities

• Lead inbound receiving, put-away, picking, packing, shipping, returns, and reverse logistics.
• Deliver high service levels for same-day/next-day fulfillment and peak-season demand.
• Own peak planning, labor forecasting, and capacity planning to meet demand volatility.
• Drive safety, Lean/Six Sigma improvements, and cost-per-order reductions.

Skills

Leadership

Data-driven decision making

KPI management

Cross-functional collaboration

Lean Six Sigma

Education

Bachelor’s degree in supply chain, Operations, Engineering, Business, or related field

Master’s degree preferred

Tools

WMS

OMS

TMS

Automation technologies

Labor management systems

Job description

Alo is seeking a Site Director, DC to lead a high-volume fulfillment center in a fast-paced, always-on environment. You will drive inbound Receiving, put-away, picking, packing, and shipping while ensuring on-time delivery and excellent customer service across channels.

The role emphasizes peak-season planning, labor optimization, safety, and cross-functional collaboration with IT, Finance, and HR. A strategic thinker with strong leadership is essential.