FULFILLMENT CENTER ASSOCIATE

Pilgrim; Lenoir (NC); On-site; USD 19,286 - 24,796; Full time

Job summary

Pilgrim in Lenoir, NC is seeking a Fulfillment Associate to support order preparation, inventory movement, and warehouse accuracy in a temperature-controlled facility. You will pick, pack, stage, and load orders while maintaining food safety and cold chain standards.

Responsibilities include RF-guided picking, proper labeling, and assisting with trailer organization. Strong attention to detail and ability to work in sub-zero environments with PPE are essential.

Qualifications

• 1+ years of experience in warehouse, fulfillment, or distribution operations.
• Experience in frozen or refrigerated warehousing preferred.
• Familiarity with RF scanners, WMS systems, and pallet handling equipment.

Responsibilities

• Order Picking & Packing: Accurately pick products using RF scanners; verify quantities and lot codes before packing; build and label pallets to meet requirements.
• Inventory Handling & Stock Replenishment: Replenish pick slots, report shortages, assist with cycle counts and investigate discrepancies.
• Shipping & Loading Support: Stage orders, assist with trailer organization, confirm pallet counts and load quality, communicate temperature concerns.
• Safety, Compliance & Warehouse Standards: Follow food-safety, OSHA, and cold storage procedures; operate pallet jacks safely; maintain 5S cleanliness and report hazards.

Skills

RF scanners

WMS systems

Pallet handling equipment

Attention to detail

Team player

Fast-paced operations

Tools

RF scanners

WMS systems

Pallet jacks

Electric pallet jacks

Job description

Overview

Supply Chain, Procurement & Transportation in Lenoir, North Carolina. The Fulfillment Associate plays an essential role in supporting order preparation, inventory movement, and warehouse accuracy within a temperature‑controlled distribution environment. This position ensures that customer orders are picked, packed, staged, and loaded accurately and efficiently while upholding food safety, cold chain, and operational standards. The associate collaborates with warehouse leadership, inventory teams, and transportation partners to maintain workflow, quality, and service reliability.

Essential Tasks and Responsibilities

1. Order Picking & Packing

   Accurately pick products using RF scanners; verify item quantities, lot codes, dates, and product condition before packing; build, wrap, and label pallets to meet customer and carrier requirements; ensure frozen temperature integrity during handling and staging.

2. Inventory Handling & Stock Replenishment

   Replenish pick slots according to demand and FEFO rotation rules; report shortages, damages, and mis‑slots to inventory control; assist with cycle counts and investigate stock discrepancies; maintain product organization and cleanliness within assigned areas.

3. Shipping & Loading Support

   Stage completed orders in designated loading zones; assist loaders with trailer organization to ensure correct routing and load sequence; confirm pallet counts, labels, and load quality before sealing trailers; communicate issues such as delays, missing items, or temperature concerns.

4. Safety, Compliance & Warehouse Standards

   Follow all food‑safety, OSHA, and cold storage handling procedures; operate equipment such as pallet jacks and electric pallet jacks safely and efficiently; maintain a clean, organized work area and follow 5S standards; report safety hazards, near misses, and damaged equipment immediately.

Qualifications

• 1+ years of experience in warehouse, fulfillment, or distribution operations.
• Experience in frozen or refrigerated warehousing preferred.
• Familiarity with RF scanners, WMS systems, and pallet handling equipment.
• Strong attention to detail and ability to meet productivity and accuracy goals.
• Ability to work in sub‑zero environments with proper PPE.
• Reliable, team‑oriented, and comfortable in fast‑paced operations.

EOE/Vets/Disability