Fulfillment Center Area Manager — Lead & Develop Teams

Amazon; Worcester (MA); On-site; USD 64,000 - 79,000; Full time

Job summary

Amazon.com Services LLC - A57 in Worcester, MA is seeking an Area Manager to lead and develop a team of hourly associates in a fast-paced fulfillment setting. You will mentor, motivate, and manage performance while ensuring safety, quality, and on-time delivery.

This full-time, on-site role requires effective communication, the ability to coach the team on shift, and flexibility to work nights, weekends, and holidays as needed. Relocation benefits offered for eligible candidates; resume required.

Qualifications

• Strong communication skills, verbal and written.
• Excellent customer service and interpersonal skills.
• Currently enrolled in a Bachelor's program for Supply Chain, Business/Management, Engineering or related field.

Responsibilities

• Support, mentor and motivate a team of 50–100 direct report Amazon Associates.
• Lead on-shift operations and ensure safety, quality and productivity.
• Oversee shift patterns including nights, weekends and holidays as needed.
• Coach team members, resolve issues, and communicate performance to leadership.

Skills

Strong communication

Customer service

Interpersonal skills

Education

Bachelor's or Master's degree in progress

Job description

Amazon.com Services LLC - A57 in Worcester, MA is seeking an Area Manager to lead and develop a team of hourly associates in a fast-paced fulfillment setting. You will mentor, motivate, and manage performance while ensuring safety, quality, and on-time delivery.

This full-time, on-site role requires effective communication, the ability to coach the team on shift, and flexibility to work nights, weekends, and holidays as needed. Relocation benefits offered for eligible candidates; resume required.