Fulfillment Associate: Forklift-Certified Order Picker

Lowe's Companies, Inc.; Charlottesville (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) match

Tuition assistance

Parental leave

Employee discount

Job summary

Lowe’s Companies, Inc. in Charlottesville seeks frontline associate to pick, stage, inspect, and fulfill customer orders with accuracy and care. You will operate powered equipment, uphold safety, and support inventory accuracy using the Orders App.

The role emphasizes customer service, teamwork, and reliable attendance in a busy home improvement store. Training and benefits are provided for eligible associates.

Qualifications

• 6 Months of Experience using a computer
• 6 Months of Experience using common retail technology
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basic

Retail tech experience

Customer service

Teamwork

Communication

Education

High school diploma or GED

Tools

Forklift certification

Order Picker certification

Narrow Aisle Reach Truck cert

Job description

Lowe’s Companies, Inc. in Charlottesville seeks frontline associate to pick, stage, inspect, and fulfill customer orders with accuracy and care. You will operate powered equipment, uphold safety, and support inventory accuracy using the Orders App.

The role emphasizes customer service, teamwork, and reliable attendance in a busy home improvement store. Training and benefits are provided for eligible associates.