Fulfillment Associate - Forklift Certified & Customer Service

Lowe's; Parkville (MD); Hybrid; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Paid time off

401(k)

Job summary

Lowe’s in Parkville, MD is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time. You will provide high-quality service, validate orders, answer questions, and connect customers with the right associates while maintaining a clean, safe staging area.

This role requires certification for powered equipment and comfort with retail tech on smartphones and tablets. Strong teamwork, communication, and a customer-first mindset are essential.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months of experience using common retail technology (smartphones/tablets)
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain powered equipment certification and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance; partner with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks; report safety or theft concerns promptly.
• Maintain a customer-first mindset with strong communication and teamwork while meeting daily responsibilities.
• May be assigned other duties to support business needs.

Skills

Customer service

Teamwork

Communication

Safety minded

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s in Parkville, MD is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time. You will provide high-quality service, validate orders, answer questions, and connect customers with the right associates while maintaining a clean, safe staging area.

This role requires certification for powered equipment and comfort with retail tech on smartphones and tablets. Strong teamwork, communication, and a customer-first mindset are essential.