Fulfillment Associate - Forklift Certified, Customer-First

Lowe's; Winston-Salem (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's in Winston-Salem, NC is hiring for a retail associate to pick, stage, inspect, and fulfill customer orders with accuracy and efficiency. You will use handheld devices and store systems to validate orders and connect customers with the right associates, while maintaining safe staging areas and equipment certification.

The role emphasizes safety, teamwork, and excellent customer service. Qualifications include basic computer use, familiarity with retail tech, and powered equipment

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer usage

Retail tech familiarity

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's in Winston-Salem, NC is hiring for a retail associate to pick, stage, inspect, and fulfill customer orders with accuracy and efficiency. You will use handheld devices and store systems to validate orders and connect customers with the right associates, while maintaining safe staging areas and equipment certification.

The role emphasizes safety, teamwork, and excellent customer service. Qualifications include basic computer use, familiarity with retail tech, and powered equipment