Forklift-Certified Fulfillment Specialist

Lowe's; Rockingham (NC); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Lowe’s is seeking a team member in North Carolina to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You’ll deliver great service, validate orders, and connect customers with the right associates.

Responsibilities include operating powered equipment, maintaining inventory accuracy, completing administrative tasks, and reporting safety or theft concerns promptly. A customer‑first mindset and strong teamwork are essential.

Qualifications

• 6 months of computer use experience (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Safety awareness

Attention to detail

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s is seeking a team member in North Carolina to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You’ll deliver great service, validate orders, and connect customers with the right associates.

Responsibilities include operating powered equipment, maintaining inventory accuracy, completing administrative tasks, and reporting safety or theft concerns promptly. A customer‑first mindset and strong teamwork are essential.