Fulfillment Associate — Forklift-Certified, Customer-First

Lowe's; Franklin (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement account with company

Paid time off

Lowe's Associate Discount

Job summary

Lowe's is hiring for a fast-paced associate role in the United States. You will pick, stage, inspect, and fulfill customer orders, ensuring accuracy and safety in staging areas.

You will assist customers, validate orders, and connect them with the right associates while maintaining equipment certification and following safety protocols. The position emphasizes teamwork, adaptability, and adherence to store procedures, with responsibilities including inventory support, audits, and routine

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.

Skills

Basic computer use

Retail tech familiarity

Customer service

Education

High school diploma or GED

Job description

Lowe's is hiring for a fast-paced associate role in the United States. You will pick, stage, inspect, and fulfill customer orders, ensuring accuracy and safety in staging areas.

You will assist customers, validate orders, and connect them with the right associates while maintaining equipment certification and following safety protocols. The position emphasizes teamwork, adaptability, and adherence to store procedures, with responsibilities including inventory support, audits, and routine