Fulfillment Associate | Forklift Certified & Customer-Driven

Lowe's; Lewes (DE); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe's in Lewes, Delaware is hiring a Warehouse Associate to pick, stage, and fulfill customer orders with accuracy and speed. You will keep staging areas clean and safe while helping customers by directing them to the right associates and ensuring quality items are selected.

This role requires operating certified powered equipment, maintaining inventory accuracy, and performing administrative tasks such as audits and follow-ups.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED
• 6 Months of Retail experience
• 6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
• 6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's in Lewes, Delaware is hiring a Warehouse Associate to pick, stage, and fulfill customer orders with accuracy and speed. You will keep staging areas clean and safe while helping customers by directing them to the right associates and ensuring quality items are selected.

This role requires operating certified powered equipment, maintaining inventory accuracy, and performing administrative tasks such as audits and follow-ups.