Certified Fulfillment Pro — Forklift & Customer Care

Lowe's; Camden (DE); On-site; USD 17,000 - 28,000; Full time

Job summary

Lowe's in Camden, Delaware is seeking a Retail Associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will deliver excellent service, validate orders, and connect customers with the right associates when needed.

The role requires certification for powered equipment and a focus on safety, with opportunities to support inventory accuracy and store operations. Training and a collaborative team environment are provided.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail technology usage

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck

Job description

Lowe's in Camden, Delaware is seeking a Retail Associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will deliver excellent service, validate orders, and connect customers with the right associates when needed.

The role requires certification for powered equipment and a focus on safety, with opportunities to support inventory accuracy and store operations. Training and a collaborative team environment are provided.