Fulfillment Associate — Fast, Safe Pick & Pack Expert

Lowe's Companies, Inc.; Kansas City (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a motivated associate in the United States to pick, stage, inspect and fulfill customer orders with accuracy and speed.

You will ensure safe staging areas, assist customers, and connect them with the right team members while maintaining inventory integrity. Responsibilities include operating powered equipment safely, using the Orders App and SIMS to support accuracy, and performing routine audits and readiness tasks.

Qualifications

• 6 months of experience using a computer to input, access, modify or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED preferred.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Communication

Teamwork

Computer basics

Education

High school diploma or GED

Tools

Orders App

SIMS

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is seeking a motivated associate in the United States to pick, stage, inspect and fulfill customer orders with accuracy and speed.

You will ensure safe staging areas, assist customers, and connect them with the right team members while maintaining inventory integrity. Responsibilities include operating powered equipment safely, using the Orders App and SIMS to support accuracy, and performing routine audits and readiness tasks.