Fulfillment Associate — Fast, Accurate Picks & Safe Ops

Lowe's Companies, Inc.; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. in Indianapolis, IN is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will operate powered equipment and maintain inventory accuracy while assisting customers by connecting them with the right associates.

The role emphasizes a customer-first mindset, teamwork, and safety compliance. Training and certification for equipment may be required, with opportunities to grow within a major home improvement retailer.

Qualifications

• 6 months of computer experience.
• 6 months of experience using common retail technology (smartphones and tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer experience

Retail technology

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. in Indianapolis, IN is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will operate powered equipment and maintain inventory accuracy while assisting customers by connecting them with the right associates.

The role emphasizes a customer-first mindset, teamwork, and safety compliance. Training and certification for equipment may be required, with opportunities to grow within a major home improvement retailer.