Certified Fulfillment Specialist

Lowe's Companies, Inc.; Franklin (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's Companies, Inc. is hiring for roles based at our store locations in Indiana. The selected candidate will pick, stage, inspect, and fulfill customer orders with accuracy and care, while ensuring safety and order integrity.

You will assist customers, validate orders, and connect them with the right associates as needed. Responsibilities include operating powered equipment with proper certification, supporting inventory accuracy, and performing administrative tasks to maintain readiness and

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech experience

Education

High school diploma or GED

Tools

Forklift certification

Order picker certification

Narrow aisle reach truck certification

Job description

Lowe's Companies, Inc. is hiring for roles based at our store locations in Indiana. The selected candidate will pick, stage, inspect, and fulfill customer orders with accuracy and care, while ensuring safety and order integrity.

You will assist customers, validate orders, and connect them with the right associates as needed. Responsibilities include operating powered equipment with proper certification, supporting inventory accuracy, and performing administrative tasks to maintain readiness and