Fulfillment Associate: Fast, Accurate Orders & Customer Care

Lowe's Companies, Inc.; Lancaster (OH); On-site; USD 30,000 - 36,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Warehouse Associate to pick, stage, and fulfill customer orders with accuracy and speed at our Ohio/Lancaster location. You will operate powered equipment and maintain safety standards while assisting customers and fellow associates.

Responsibilities include using the Orders App for inventory control, validating orders, and maintaining clean staging areas. A high school diploma or GED and forklift certifications are required or must be obtained, with

Qualifications

• 6 months of computer usage experience.
• 6 months of experience with common retail technology such as smartphones/tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech familiarity

Customer service

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is seeking a Warehouse Associate to pick, stage, and fulfill customer orders with accuracy and speed at our Ohio/Lancaster location. You will operate powered equipment and maintain safety standards while assisting customers and fellow associates.

Responsibilities include using the Orders App for inventory control, validating orders, and maintaining clean staging areas. A high school diploma or GED and forklift certifications are required or must be obtained, with