Fulfillment Associate (Customer Service/Data Entry)

The Fountain Group; Saint Cloud (MN); On-site; USD 26,000 - 28,000; Part time

Job summary

The Fountain Group is seeking a Customer Service / Data Entry (Fulfillment Associate) on site in St. Cloud, MN. You will assist customers and vendors with order fulfillment under supervision and explain service options.

Candidates should have an associates degree or one year of customer service experience, strong data entry and MS Office skills, and the ability to multitask in a fast-paced environment. Pay is $19-$20/hr for an initial 6-month assignment with potential to extend or convert.

Qualifications

• Associates degree or equivalent customer service experience in a fast-paced environment.
• Experience with UCC, mortgage, secured transactions, lending, or banking is preferred.
• Strong data entry and MS Office skills with excellent written and verbal communication.

Responsibilities

• Assist internal/external customers and/or vendors with order fulfillment and problem resolution.
• Understand, demonstrate, and explain service offerings and delivery options to customers and vendors.
• Develop relationships with internal/external customers and vendors.
• Perform searches, document retrieval, and filings at jurisdictional levels.

Skills

Customer service

Data entry

Multitasking

Communication

Problem solving

Education

Associates degree

Tools

Microsoft Office

Excel

Outlook

Job description

We are a national staffing firm and are currently seeking a Customer Service / Data Entry (Fulfillment Associate) for a prominent client of ours. This position is on site in St. Cloud, MN. Details of the position are as follows:

Job Details:

• Pay: $19 - $20/hr.
• 6 months, potential to extend or convert.
• Under direct supervision, assist internal/external customers and/or vendors with order fulfillment and problem resolution.
• Understand, demonstrate, and explain service offerings, procedures, processes, methodologies, and delivery options as well as jurisdictional requirements to customers, team members and/or vendors.
• Develop strong relationships with internal/external customers, vendors and jurisdictional agencies.
• Perform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levels.

Qualifications:

• Associates degree from an accredited college/university and/or a minimum of one year of customer service experience in a fast paced, multi-functional customer focused environment.
• Experience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, and/or commercial banking preferred.
• Proficient with Microsoft Office Suite applications including Word, Excel and Outlook along with excellent data entry skills.
• Effective written and verbal communication skills along with the ability to manage and prioritize demands from multiple sources, external and internal.
• Ability to multitask and demonstrate ability to problem solve.
• Excellent analytical, organizational, time management and problem-solving skills with the ability to work in a fast-paced, high-energy environment.