Fulfillment Associate: Customer-First & Certified Forklift

Lowe's; Las Cruces (NM); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Lowe's in Las Cruces, NM is hiring a retail associate to help customers, pick and fulfill orders accurately, and maintain clean staging areas. You will operate powered equipment with safety as a priority and use the Orders App to support inventory accuracy.

Strong communication and teamwork are essential as you assist shoppers, answer questions, and connect them with the right associates. This role may require lifting, standing for long periods, and performing additional duties as needed to

Qualifications

• 6 months of computer experience (inputting, accessing, or outputting information)
• 6 months of experience with common retail technology (smartphones and tablets)
• Powered Equipment Certification required or to be obtained (Counterbalance Forklift, Order Picker, Reach Truck)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by helping customers and connecting them with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS; work with leadership to resolve short picks.
• Complete audits, order follow-ups, locker management, and report safety or theft concerns promptly.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Basic computer skills

Customer service

Communication

Teamwork

Retail technology familiarity

Education

High school diploma or GED

Tools

Powered equipment certification: Counterbalance Forklift, Order Picker, Reach Truck

Job description

Lowe's in Las Cruces, NM is hiring a retail associate to help customers, pick and fulfill orders accurately, and maintain clean staging areas. You will operate powered equipment with safety as a priority and use the Orders App to support inventory accuracy.

Strong communication and teamwork are essential as you assist shoppers, answer questions, and connect them with the right associates. This role may require lifting, standing for long periods, and performing additional duties as needed to