Fulfillment Area Manager — Lead Ops & KPIs

Sam's Club; Fort Worth (TX); On-site; USD 66,000 - 98,000; Full time

Benefits offered by this job

Health, vision and dental coverage

401(k) with company match

Stock purchase program

Paid time off & leave

Job summary

Sam's Club is seeking an Area Manager to lead daily operations in a fulfillment center, coaching hourly associates and driving KPI performance. You will analyze metrics, remove obstacles, and work with peers to boost efficiency while ensuring safety and policy compliance.

The role emphasizes hands-on leadership, data-driven decision making, and continuous process improvement in a fast-paced environment at our Fort Worth facility.

Qualifications

• Minimum Qualifications include a degree in Business, Logistics, or related field and 1 year of supervisory experience, or a Bachelor's in Business/Logistics with related Walmart Logistics experience.
• Experience supervising associates and leading teams in a fulfillment or logistics environment.

Responsibilities

• Provide coaching and training to hourly associates and manage workload to meet KPIs.
• Monitor KPIs and take corrective action to ensure timely order fulfillment.
• Collaborate with other area managers to improve efficiency.
• Maintain safety and ensure policy training across the team.
• Participate in hiring, promotion, coaching, and development of staff.

Skills

Coaching & training

KPI analysis

Data-driven decisions

Floor leadership

Process improvement

Safety & compliance

Education

Bachelor's degree in Business or Logistics

Associate's degree + supervision experience

Job description

Sam's Club is seeking an Area Manager to lead daily operations in a fulfillment center, coaching hourly associates and driving KPI performance. You will analyze metrics, remove obstacles, and work with peers to boost efficiency while ensuring safety and policy compliance.

The role emphasizes hands-on leadership, data-driven decision making, and continuous process improvement in a fast-paced environment at our Fort Worth facility.