Fulbright Specialist Program Operations Specialist

worldlearning; Washington (District of Columbia); Hybrid; USD 28,000 - 39,000; Full time

Job summary

World Learning in Washington, DC is seeking a Program Associate for the Fulbright Specialist Program. You will support the full project cycle for Europe and East Asia and the Pacific, including Specialist applications, matching projects, and logistics.

Your work centers on travel coordination, visas, Salesforce data management, payments processing, and keeping precise records to ensure program success. A Bachelor's degree and US work authorization required.

Qualifications

• Bachelor's Degree and one year of related work experience.
• Applicants must be authorized to work in the location where this position is offered.

Responsibilities

• Track Specialist applications and answer phone and email inquiries from prospective Specialists and other stakeholders in a timely and professional manner.
• Make accurate and timely project entries into the FSP project management system on Salesforce, ensuring data integrity across the full project lifecycle.
• Support Specialist caseload in assigned countries in Europe and East Asia and the Pacific, including generating welcome packets, coordinating program departure preparation, arranging travel logistics and booking international flights, assisting with the visa process, enrolling participants in a limited health benefits plan, supporting the closeout of completed grants, and troubleshooting logistical issues as they arise.
• Request disbursement of payments to Specialists and track all associated costs in project management system.
• Support expense reconciliation and maintain accurate financial records, including timely submission of receipts and expense documentation.
• Collect and compile program highlights, participant quotes, and supporting materials to contribute to high-quality regular and ad hoc reporting for funder.
• Coordinate internally to ensure smooth program delivery and elevate issues to the supervising Program Officer as appropriate.
• Assume other program implementation and administrative responsibilities across portfolios and technical areas as program needs require, including support for an assigned technical area, and contribute to the ongoing improvement of program processes and workflows.

Skills

Attention to detail

Organization

Communication

Time management

Logistics coordination

Data entry

Customer service

Education

Bachelor's degree

Tools

Salesforce

Job description

World Learning in Washington, DC is seeking a Program Associate for the Fulbright Specialist Program. You will support the full project cycle for Europe and East Asia and the Pacific, including Specialist applications, matching projects, and logistics.

Your work centers on travel coordination, visas, Salesforce data management, payments processing, and keeping precise records to ensure program success. A Bachelor's degree and US work authorization required.