Fuel Systems Support & Onboarding Specialist
Mansfield Oil Company
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Job summary
Mansfield Oil Company is hiring a Fueling Systems & Services Specialist responsible for onboarding new customers' fuel systems and providing technical support for various fueling equipment. The role requires handling customer inquiries, providing after-hours support, and remote diagnostics.
The ideal candidate should have at least one year of relevant experience, strong technical skills, and a high school diploma. A hybrid work schedule is available after training completion, supporting a balanced work environment.
Benefits include equal employment opportunities regardless of background.
Qualifications
- At least one year of relevant work experience.
- Knowledge of technical support for Network/VPN/IP.
- Ability to handle technical issues and customer inquiries.
Responsibilities
- Triage customer technical issues for network/VPN and POS equipment.
- Enter service tickets and track technical issues to resolution.
- Perform remote diagnostics and issue resolution for field equipment.
- Setup remote communication with customer equipment.
- Monitor customer equipment for system failures.
Skills
Education
Tools
Job description
Mansfield Oil Company is hiring a Fueling Systems & Services Specialist responsible for onboarding new customers' fuel systems and providing technical support for various fueling equipment. The role requires handling customer inquiries, providing after-hours support, and remote diagnostics.
The ideal candidate should have at least one year of relevant experience, strong technical skills, and a high school diploma. A hybrid work schedule is available after training completion, supporting a balanced work environment.
Benefits include equal employment opportunities regardless of background.
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