FUEL CENTER/CLERK

Kroger Family of Companies; Roanoke (VA); Vor Ort; USD 18.000 - 25.000; Vollzeit

Zusammenfassung

Kroger Family of Companies in Roanoke, VA is hiring a Fuel Center Associate. The role involves assisting customers, pumping gas, performing cashier duties, and maintaining clean, safe fuel area while upholding company values.

Responsibilities include daily tours and inspections, incident reporting, spill cleanup, proper safety compliance, and responding to phones. Candidates should work well under pressure, follow directions, and provide courteous service to customers and coworkers.

Qualifikationen

• Familiarity with industry/technical terms and processes
• Ability to work in a fastpaced environment
• Ability to work without direct supervision

Aufgaben

• Model Customer 1st behavior and promote excellent service by associates
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and file Fuel Spill Report
• Recover displays and keep department tidy
• Perform cashier functions
• Answer telephones
• Follow corporate policies
• Adhere to all safety guidelines and standards
• Promote and follow company initiatives
• Know emergency plans and procedures
• Collaborate calmly in high-paced, stressful environments
• Manage conflict in a respectful manner
• Uphold honesty and integrity with customer/business information
• Follow directions and seek help to resolve issues
• Assist with minors, individuals with special needs, and/or older adults
• Perform essential job functions with or without reasonable accommodation

Kenntnisse

Industry terminology

Fast-paced environment

Independent worker

Jobbeschreibung

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS MINIMUM

• Familiarity with industry/technical terms and processes
• Ability to work in a fastpaced environment
• Ability to work without direct supervision

DESIRED

• Any related experience
• Knowledge of company policies, procedures, and organizational structure

$15.40 - $15.40 per hour