FUEL CENTER/CLERK

Kroger; Canal Winchester (OH); On-site; USD 16,531,000 - 20,664,000; Part time

Job summary

Kroger in Canal Winchester, OH is seeking a Fuel Center Associate to assist customers, operate the cash register, pump gas, and maintain the fuel area.

You will perform daily tours and inspections, file incident and security reports, recover displays, and ensure compliance with safety guidelines while delivering friendly, efficient service. This role requires teamwork in a fast-paced environment and a commitment to Kroger's core values.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Any related experience
• Knowledge of company policies, procedures, and organizational structure

Responsibilities

• Model Customer 1st behavior and encourage associates to deliver excellent service.
• Pump gas.
• Perform daily tour and inspection.
• Fill out incident and security reports.
• Clean fuel spills and file Fuel Spill Report.
• Recover displays and maintain department cleanliness.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Follow safety guidelines and standards.
• Promote and follow company initiatives.
• Know emergency plan numbers and procedures.
• Work cooperatively in fast-paced, stressful environments.
• Manage conflict in a nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Assist interactions with minors, individuals with special needs, and older adults.
• Able to perform essential functions with or without reasonable accommodation

Skills

Customer service mindset

Cash handling

Retail environment familiarity

Job description

Job Description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

Desired

• Any related experience
• Knowledge of company policies, procedures, and organizational structure