FUEL CENTER/CLERK

Kroger; Ronceverte (WV); On-site; USD 12,000 - 18,000; Full time

Job summary

Kroger fuel center in West Virginia is seeking a customer-focused associate to assist customers, pump gas, and handle cashier duties. You will keep the fuel area clean, recover stock, and ensure safety and compliance with company policies.

You will complete daily tours, report incidents, respond to emergencies, and support team members in a fast-paced, customer-oriented environment. The role emphasizes respect, integrity, and safety, with opportunities to learn procedures and participate in

Qualifications

• Familiarity with industry terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Responsibilities

• Model Customer 1st behavior and deliver excellent service.
• Pump gas and perform cashier functions.
• Complete daily tour and inspection of the fuel center.
• Fill out incident and security reports.
• Clean spills and maintain fuel area cleanliness.
• Maintain knowledge of emergency procedures and numbers.
• Support and cooperate with colleagues in a fast-paced setting.
• Follow all safety guidelines and corporate policies.
• Assist customers and comply with company initiatives.

Skills

Customer service

Cash handling

Safety compliance

Communication

Teamwork

Job description

Job Description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

Desired

• Any related experience
• Knowledge of company policies, procedures, and organizational structure