FUEL CENTER/CLERK

Kroger; Phoenix (AZ); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Kroger Phoenix fuel center is seeking team members to assist customers, pump fuel, and manage cash transactions in a fast-paced environment. The role emphasizes safety compliance, incident reporting, and maintaining a clean, organized station.

Responsibilities include daily inspections, spill cleanup, customer engagement, and adherence to company policies. Candidates must demonstrate honesty, reliability, and the ability to work with diverse teams and customers, including minors and adults with

Qualifications

• Experience in a retail or fueling service environment.
• Ability to follow safety and security procedures.
• Basic math and cash handling skills.

Responsibilities

• Assist customers and operate the cash register.
• Pump gas and perform fuel center duties.
• Complete daily tour and inspection.
• Handle incident and security reports.
• Clean spills and maintain department cleanliness.
• Answer phones and provide courteous service.
• Follow company policies and safety guidelines.
• Support and cooperate with teammates in a fast-paced environment.

Skills

Customer service

Cash handling

Communication

Safety awareness

Job description

Job Description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

Desired

• Any related experience
• Knowledge of company policies, procedures, and organizational structure