Fuel Center Associate: Customer Service & Safety

Kroger Family of Companies; Edgewood (KY); On-site; USD 25,000 - 32,000; Full time

Job summary

Kroger Family of Companies in Edgewood, KY is seeking a Fuel Center Associate to assist customers, pump gas, operate the register, and keep the fuel area clean and organized. This role requires attentiveness to safety procedures and a commitment to friendly service.

You will follow corporate policies, complete incident reports, and support displays while promoting company initiatives and ensuring compliance with safety standards in a fast-paced retail environment.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fastpaced environment.
• Ability to work without direct supervision.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with all safety guidelines and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans numbers and procedures.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Fast-paced environment

Work without direct supervision

Industry terminology familiarity

Job description

Kroger Family of Companies in Edgewood, KY is seeking a Fuel Center Associate to assist customers, pump gas, operate the register, and keep the fuel area clean and organized. This role requires attentiveness to safety procedures and a commitment to friendly service.

You will follow corporate policies, complete incident reports, and support displays while promoting company initiatives and ensuring compliance with safety standards in a fast-paced retail environment.