Fuel Center Associate: Customer Service & Safety

Kroger Family of Companies; Cumming (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is hiring for a Fuel Center Associate to assist customers, pump gas, and keep the fuel center clean and safe. You will also handle cashier tasks, stock recovery, incident reporting, and safety documentation while delivering courteous service.

The role emphasizes knowledge of safety procedures, adherence to company policies, and the ability to work in a fast-paced environment while helping customers of all ages.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fastpaced environment.
• Ability to work without direct supervision.

Responsibilities

• Assist customers and manage cash register.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with all safety guidelines and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans, numbers and procedures.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Customer service

Fast-paced environment

Work without direct supervision

Tools

Cash register

Job description

Kroger Family of Companies is hiring for a Fuel Center Associate to assist customers, pump gas, and keep the fuel center clean and safe. You will also handle cashier tasks, stock recovery, incident reporting, and safety documentation while delivering courteous service.

The role emphasizes knowledge of safety procedures, adherence to company policies, and the ability to work in a fast-paced environment while helping customers of all ages.