Fuel Center Associate: Customer Service & Safety

Kroger; Belpre (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a fuel center associate to assist customers, manage the cash register, and maintain the fuel area. Responsibilities include pumping gas, completing daily inspections, and documenting incidents in accordance with company policies.

The role emphasizes safety, efficiency, and adherence to corporate guidelines while delivering excellent customer service in a fast-paced environment.

Qualifications

• Familiarity with industry terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Any related experience.
• Knowledge of company policies, procedures, and organizational structure.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with all safety guidelines and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans numbers and procedures.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Familiarity with industry terms

Fast-paced environment

Work without direct supervision

Job description

Kroger is seeking a fuel center associate to assist customers, manage the cash register, and maintain the fuel area. Responsibilities include pumping gas, completing daily inspections, and documenting incidents in accordance with company policies.

The role emphasizes safety, efficiency, and adherence to corporate guidelines while delivering excellent customer service in a fast-paced environment.