Fuel Center Associate: Customer Service & Cashier

Kroger; Washington (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is hiring for a fuel center attendant to assist customers, operate the cash register, and maintain a clean fueling area. The role emphasizes safety, adherence to policies, and customer-first service across shifts.

Responsibilities include pumping gas, completing inspections, handling incident reports, and supporting store initiatives. Prior experience is helpful, but willingness to learn and follow procedures is essential for success.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with all safety guidelines and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans numbers and procedures.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Industry terms familiarity

Fast-paced environment

Independent work

Job description

Kroger is hiring for a fuel center attendant to assist customers, operate the cash register, and maintain a clean fueling area. The role emphasizes safety, adherence to policies, and customer-first service across shifts.

Responsibilities include pumping gas, completing inspections, handling incident reports, and supporting store initiatives. Prior experience is helpful, but willingness to learn and follow procedures is essential for success.