Fuel Cell Field Service Technician — Travel & Training

Ballard Power Systems Inc.; Newark (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Learning and development opportunities

Travel opportunities with potential to

Job summary

Ballard Power Systems Inc. is recruiting Field Service Technicians to support customers across the Northeastern United States.

The role involves repair, refurbishment, testing, and maintenance of fuel cell modules and components, with frequent travel to customer sites and on-site service at facilities. You will train customers and service partners on repair procedures, perform troubleshooting, and maintain comprehensive service documentation to ensure quality and safety standards are met.

Qualifications

• Technical diploma or trade certification in Mechanical/Electrical Engineering Technology or related field.
• 2+ years in field service, equipment maintenance or hands-on technical service.
• Experience with fuel cells, hydrogen systems or electro-mechanical products is advantageous.

Responsibilities

• Repair, refurbishment, and reconditioning of fuel cell modules and components in the field.
• Diagnose and troubleshoot mechanical, electrical, and system-level issues on fuel cell modules.
• Travel frequently to customer sites for maintenance, repairs, commissioning support, and troubleshooting.
• Train customers and service partners on repair procedures and maintenance best practices.
• Maintain accurate work logs, repair records and service documentation.

Skills

Troubleshooting

Reading schematics

Diagnostic tools

Hand tools

Attention to detail

Communication (verbal/written)

Independent and collaborative work

MS Office & service docs

Time management

Mechanical and electrical repair

Education

Technical diploma or relevant tech cert

Tools

Diagnostic equipment

Test equipment

Hand tools

MS Office

Job description

Ballard Power Systems Inc. is recruiting Field Service Technicians to support customers across the Northeastern United States.

The role involves repair, refurbishment, testing, and maintenance of fuel cell modules and components, with frequent travel to customer sites and on-site service at facilities. You will train customers and service partners on repair procedures, perform troubleshooting, and maintain comprehensive service documentation to ensure quality and safety standards are met.