FTZ Manager

DHL Global Forwarding; Dallas (TX); On-site; USD 80,000 - 106,000; Full time

Benefits offered by this job

401(k) match

Stock purchase plan

Medical coverage

Vision coverage

Dental coverage

Paid time off

Job summary

DHL Global Forwarding in Dallas, TX is seeking an experienced FTZ Manager to design and implement custom and trade compliance strategies for freight clearance. The role focuses on advising customers on regulations, guiding documentation, and ensuring compliance with import/export laws.

You will lead customs processes, monitor regulatory changes, and collaborate with authorities to maintain high operational quality and cost-efficient clearance operations.

Qualifications

• Bachelor's degree required.
• More than 6 years' experience required.
• Ability to take ownership and drive solutions independently.
• Proven track record in people management (leadership, motivation, people skills).
• Good communication skills.

Responsibilities

• Contribute to develop customs and trade compliance strategy aligned with business strategy, guidelines and policies.
• Prepare plans and monitor customs & trade compliance and regulatory activities to optimize service and cost in clearance processes.
• Obtain permits, licenses, certificates and authorizations for customs clearance.
• Guide preparation of customs declarations and documents ensuring compliance with import/export regulations.
• Review inbound/outbound gateway customs activities to improve clearance performance.
• Monitor compliance requirements for import/export and transshipment.
• Ensure high standards of operational quality in customs clearance and data quality.
• Deliver customs brokerage services meeting standards and customer expectations; support global/regional brokerage solutions.
• Track changes in statutory regulations affecting business or customers.
• Liaise with customs authorities and government bodies for smooth operations.
• Develop customs processes and ensure adherence to legal/import/export control legislation.
• Identify opportunities and introduce best practices to increase efficiency and control costs.
• Advise customers on legal and customs topics (e.g., shipments to sanctioned countries).

Skills

6+ years exp

People management

Communication

Education

Bachelor's degree

Job description

Job Title: FTZ Manager

Job Location: Dallas, Texas

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of DHL Group, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Purpose:

Participates in design and ensures the implementation of custom and trade compliance strategy to provide clearance of freight documentation through the relevant custom authorities, works with customers to guide and advise on custom regulation qualifications in line with business strategy and objectives, corporate guidelines and policies.

Key responsibilities:

• Contribute to develop customs and trade compliance strategy in line with business strategy and requirements, corporate guidelines and policies
• Prepare plans and monitor customs & trade compliance and regulatory affairs activities to optimize service and cost performance in the customs clearance activities
• Ensure research, identification and processes for obtaining permits, licenses, certificates and authorizations required for customs clearance
• Guide preparation of customs declarations and other required documents describing goods and materials being shipped and improve compliance with all import/ export regulations
• Review inbound and outbound gateway customs activities to enhance customs clearance performance at import and export
• Monitor fulfilment of customs requirements for the import/ export and trans-shipment of packages and documents in a time sensitive environment
• Ensure achievement of high standards of operational quality throughout customs clearance process, data quality and support functions
• Ensure delivery of customs brokerage services meeting operational standards and customer expectations, and support implementation of global and regional brokerage solutions
• Track and anticipate potential changes in statutory regulations impacting the business or its customers
• Establish connections, build relations and liaise with counterparts in customs authorities and government bodies for running smooth operations
• Participate to develop customs processes and procedures and ensure adherence to compliance standards, legal requirements and import/ export control legislation
• Study issues, determine opportunities and introduce best practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs
• Advice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics

Qualifications:

• Bachelor's degree
• More than 6 years' experience
• Ability to take ownership and drive solutions independently.
• Proven track record in people management role (leadership, motivation and people skills)
• Good communication skills

Pay Range:

$79,777.50 - $106,370.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.