FTTH Operations Leaders

Open Country; Iowa City, Cedar Rapids (IA, IA); On-site; USD 110,000 - 160,000; Full time

Job summary

Open Country seeks an FTTH Operations Leader to oversee day-to-day fiber-to-the-home operations in the Iowa City–Cedar Rapids area. You will manage field teams, coordinate with construction and design, and monitor installation, maintenance, and service activities to ensure on-time, on-budget delivery.

The role requires strong operations and project-management skills, data-driven decision-making, and a focus on safety and customer satisfaction through performance alignment with business goals.

Qualifications

• Strong operations management and resource planning skills.
• Experience in project management across budgets and timelines.
• Analytical ability to interpret data and metrics.
• Excellent communication with field personnel, leadership, customers, and partners.
• Sales awareness and commercial acumen to support growth and service delivery.
• Experience in FTTH, utilities, or construction operations.
• Proven ability to lead diverse teams and multitask.
• Knowledge of safety standards and regulatory compliance.
• Familiarity with operations software; comfortable with technology.

Responsibilities

• Oversee day-to-day FTTH operations in the Iowa City–Cedar Rapids area.
• Lead field teams and coordinate with construction and design departments.
• Monitor installation, maintenance, and service activities; ensure safety and quality.
• Develop and implement operational plans; optimize workflows.
• Track KPIs and drive continuous improvement; resolve issues and align with service commitments.

Skills

Operations management

Project management

Data analysis

Communication

Sales awareness

Leadership

Safety standards

Education

Bachelor's degree in engineering or related field

Tools

PM software

Job description

Company Description

Open Country is a leading national provider of turnkey solutions for the utility, communication, and technology industries. The company delivers end-to-end services across construction, utility design, project management, plant maintenance, and fulfillment. With more than 100 years of combined C-level industry experience, Open Country offers strong leadership and deep operational insight to every engagement. Proprietary technology is used to streamline management across all business lines and drive performance. A strong track record of successful projects underscores the organization’s commitment to reliability, quality, and excellence.

Role Description

The FTTH Operations Leader is responsible for overseeing day-to-day fiber-to-the-home operations in the Iowa City–Cedar Rapids Area, ensuring projects are delivered safely, on time, and within budget. This full-time, on-site role includes managing field teams, coordinating with construction and design departments, and monitoring progress on installation, maintenance, and service activities. The role involves developing and implementing operational plans, optimizing work processes, and enforcing quality and safety standards across multiple active job sites. The FTTH Operations Leader will collaborate closely with internal stakeholders and external partners, track KPIs, resolve operational issues, and support continuous improvement initiatives. This position also contributes to customer satisfaction by aligning operational performance with service commitments and business objectives.

Qualifications

• Strong operations management skills, including resource planning, process optimization, and oversight of field activities.
• Proficiency in project management, with experience coordinating timelines, budgets, and cross-functional teams.
• Well-developed analytical skills to interpret data, monitor performance metrics, and support data-driven decisions.
• Effective communication skills for working with field personnel, leadership, customers, and external partners.
• Sales awareness and commercial acumen to support growth initiatives, customer relationships, and service delivery goals.
• Experience in FTTH, telecommunications, utilities, or construction operations is highly beneficial.
• Demonstrated ability to lead diverse teams, manage multiple projects simultaneously, and adapt to changing priorities.
• Working knowledge of safety standards, compliance requirements, and industry best practices.
• Proficiency with project management and operations software; comfort with using technology in daily workflows.
• Bachelor’s degree in engineering, operations, business, or a related field, or equivalent relevant experience.