Ft Sales Ambassador

brobstongroup.com - Jobboard; Orange (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Brobston Group is looking for Sales Ambassadors in California to deliver exceptional in-store client experiences. You will provide styling recommendations and engage with customers to drive sales while building lasting relationships.

Ideal candidates have retail sales experience, excellent communication skills, and the ability to work flexible hours including weekends. This role supports team development and helps achieve store KPIs through clienteling initiatives.

Qualifications

• Sales experience in a high-volume retail environment preferred.
• Excellent communication and customer service skills needed.
• Ability to stand and lift up to 30 lbs required.

Responsibilities

• Provide personalized customer service and styling recommendations.
• Drive sales performance and achieve individual store KPIs.
• Use CRM to capture customer data.

Skills

Sales experience

Customer service skills

Communication skills

Digital selling tools

Job description

Summary

Sales Ambassadors deliver exceptional in-store client experiences by providing thoughtful styling recommendations and deep product knowledge to drive sales and build lasting client relationships. They leverage digital tools and clienteling to grow personal business and support store performance. This role also contributes to team development, visual standards, and store initiatives while meeting individual KPIs.

Responsibilities

• Provide personalized customer service and styling recommendations to meet client needs.
• Drive sales performance and achieve individual and store KPIs (SPH, data capture, outreach).
• Use CRM and digital tools to capture customer data and support clienteling initiatives.
• Coach and mentor Brand Ambassadors and participate in team training and development.
• Maintain store visual standards and support merchandising guidelines.
• Participate in store and community initiatives and assist in talent sourcing and hiring.
• Adapt selling approach for in-person and remote customers and leverage digital channels.

Requirements

• Sales experience in a high-volume, specialty, or high-profile retail environment preferred.
• Excellent communication and customer service skills with an ability to build relationships.
• Ability to stand, walk, operate register, and maneuver around the sales floor and stock areas; lift up to 30 lbs.
• Flexible availability including days, evenings, and weekends.
• Experience using digital selling tools preferred.