FT Program Operations Specialist - Evangeline's House

The Salvation Army Southern California; Spokane (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation & sick time

Job summary

The Salvation Army is seeking a Program Operations Specialist to supervise and care for youth in emergency shelter settings in Washington State. The role involves leading daily activities, ensuring safety, and coordinating with agencies and supervisors.

Qualified candidates will have a high school diploma or GED, be at least 21, and pass background checks. CPR/First Aid and de-escalation training are required. This is a full-time, on-site position with occasional on-call responsibilities.

Qualifications

• Must be 21+ years old.
• Pass a Criminal Background Check.
• Pass a DSHS Background Check.
• CPR/First Aid training is required.
• Provide de-escalation and restraint support as needed.
• Maintain HIPPA/WAC compliance per policy.

Responsibilities

• Attend monthly staff meetings & trainings.
• Directly supervise youth in care.
• Communicate program and client needs to supervisors.
• Lead activities during meal times, sports, tutoring and field trips.
• Ensure safety and proper daily documentation.
• Maintain facility security and report concerns.
• Accompany youth to appointments and school as needed.
• All other duties as assigned.

Skills

21 years of age

Background check

De-escalation

First Aid/CPR

Communication

Observation/supervision

Ability to work with youth

Time management

Reliability

Education

High school diploma or GED

Job description

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we're committed to big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!

Shift

Sun-Thurs, 10:00PM-6:30AM

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

Scope Of Position

Program Operations Specialists working in Evangeline’s House and provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (10-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 30 days while awaiting placement.

Education And Work Experience

• Have a high school diploma or GED
• Two (2) years of successful experience working with youth

Knowledge, Skills And Abilities Required

• 21 years of age
• Pass a Criminal Background Check
• Pass a DSHS Background Check
• Be emotionally mature and stable in order to provide consistency, structure, and nurturing.
• CPR/First Aid training
• Blood borne pathogen/HIV training
• De-escalation and restraint training
• Produce a recent negative TB test
• Food Handlers permit
• Capable of auditory and visual supervision; verbally and physically interact with children in care
• Possess skills/abilities to successfully work with the challenging behaviors of youth in care
• Effective communication and problem-solving skills
• High personal standards of cleanliness and thoroughness
• Be available to be on-call to cover other shifts during the week; some Holidays

Essential Duties

• Attend monthly staff meetings & trainings
• Training Tracts – required readings & reports for one year
• Work well within a team
• Communicate program needs & client needs to supervisors
• Directly supervise youth in care
• Be able to communicate effectively with professional agencies and administration
• Actively lead, participate in the client's daily activities including, meal times, sports activities, learning activities, swimming, field trips & tutoring
• Follow posted schedules unless directed otherwise by a supervisor
• Document client’s daily activities
• Model appropriate social and interpersonal behaviors for youth in care
• Assist youth in identifying and meeting their physical needs
• Follow and ensure compliance of all Child Safety policies and procedures
• Ensure HIPPA. WAC guidelines, contract, licensing and local policy and procedures compliance
• Properly implement behavior management (de-escalation and restraint)
• Comply with youth disciplinary guidelines
• Offer guidance to the youth as needed
• Clean the facility when needed
• Do laundry when needed
• Assist with snow removal when necessary
• Serve food to the youth at meal times, as well as provide snacks throughout the day
• Maintain facility security by ensuring windows and doors are locked; report any security concerns. Contribute to a positive morale in the program.
• Develop positive, professional relationships with coworkers
  • Accompany youth to school and appointments as needed (driving, riding or walking)
• All other duties as assigned

Physical Requirements

• Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
• Operate a telephone
• Operate a desktop computer
• Access and produce information from a computer
• Understand written information

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Benefits

A generous benefits package is included with regular full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance:

Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available