EOC Program Operations Specialist - Evangeline's House

The Salvation Army USA Western Territory; Spokane (WA); On-site; USD 19,000 - 30,000; Full time

Job summary

The Salvation Army USA Western Territory in Spokane, WA is seeking a Program Operations Specialist to provide temporary shelter, care and supervision for foster youth ages 10–20 in emergency placements for up to 30 days. You will lead daily activities, coordinate meals, monitor safety, and work within a team to support youth in care while adhering to state, licensing and policy guidelines.

The role requires CPR/First Aid, background checks, and 21+ age, with on-call shifts including some

Qualifications

• High school diploma or GED required.
• Two years of successful experience with youth.
• 21 years of age or older.
• Pass a Criminal Background Check and a DSHS Background Check.
• CPR/First Aid training required.
• Bloodborne Pathogens training required.
• De-escalation and restraint training preferred.
• TB test must be current and Food Handlers permit required.
• Ability to supervise youth and communicate effectively.
• Be available for on-call shifts, including some holidays.

Responsibilities

• Attend monthly staff meetings and trainings.
• Directly supervise youth in care and guide daily activities.
• Communicate program needs to supervisors and professional agencies.
• Ensure safety, security and adherence to policies and procedures.
• Assist with meals, laundry, and facility upkeep.
• Accompany youth to school and appointments as needed.

Skills

De-escalation

Communication

Problem solving

Teamwork

On-call

Cleanliness

Education

High school diploma or GED

Tools

CPR/AED

Bloodborne Pathogens training

HIPAA

Job description

MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

SCOPE OF POSITION

Program Operations Specialists working in Evangeline's House and provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (10-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 30 days while awaiting placement.

EDUCATION AND WORK EXPERIENCE

• Have a high school diploma or GED
• Two (2) years of successful experience working with youth

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• 21 years of age
• Pass a Criminal Background Check
• Pass a DSHS Background Check
• Be emotionally mature and stable in order to provide consistency, structure, and nurturing.
• CPR/First Aid training
• Blood borne pathogen/HIV training
• De-escalation and restraint training
• Produce a recent negative TB test
• Food Handlers permit
• Capable of auditory and visual supervision; verbally and physically interact with children in care
• Possess skills/abilities to successfully work with the challenging behaviors of youth in care
• Effective communication and problem-solving skills
• High personal standards of cleanliness and thoroughness
• Be available to be on-call to cover other shifts during the week; some Holidays

ESSENTIAL DUTIES

• Attend monthly staff meetings & trainings
• Training Tracts - required readings & reports for one year
• Work well within a team
• Communicate program needs & client needs to supervisors
• Directly supervise youth in care
• Be able to communicate effectively with professional agencies and administration
• Actively lead, participate in the client's daily activities including, meal times, sports activities, learning activities, swimming, field trips & tutoring
• Follow posted schedules unless directed otherwise by a supervisor
• Document client's daily activities
• Model appropriate social and interpersonal behaviors for youth in care
• Assist youth in identifying and meeting their physical needs
• Follow and ensure compliance of all Child Safety policies and procedures
• Ensure HIPPA. WAC guidelines, contract, licensing and local policy and procedures compliance
• Properly implement behavior management (de-escalation and restraint)
• Comply with youth disciplinary guidelines
• Offer guidance to the youth as needed
• Clean the facility when needed
• Do laundry when needed
• Assist with snow removal when necessary
• Serve food to the youth at meal times, as well as provide snacks throughout the day
• Maintain facility security by ensuring windows and doors are locked; report any security concerns. Contribute to a positive morale in the program.
• Develop positive, professional relationships with coworkers
  • Accompany youth to school and appointments as needed (driving, riding or walking)
• All other duties as assigned

PHYSICAL REQUIREMENTS

• Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
• Operate a telephone
• Operate a desktop computer
• Access and produce information from a computer
• Understand written information

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.

Qualifications

Education

High School or Equivalent (required)

Experience

1 years: Direct working experience with youth (required)

Licenses & Certifications

TB cleared certificate (required)

Food Handler's Card (required)

Skills

• CPR/AED (required)
• Bloodborne Pathogens (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.