EOC Program Operations Specialist - Evangeline's House

The Salvation Army Southern California; Spokane (WA); On-site; USD 36,000 - 46,000; Full time

Job summary

The Salvation Army seeks a Program Operations Specialist to provide temporary shelter, care, meals, and supervision for foster care youths and emerging adults in Washington state. The role includes de-escalation support, daily activity supervision, and collaboration with professionals to ensure safety and nurturing.

Ideal candidates will have a high school diploma or GED and at least two years of youth experience, with the ability to be on-call and maintain high standards of cleanliness and

Qualifications

• Must have a high school diploma or GED.
• Two years of successful experience working with youth is required.

Responsibilities

• Attend monthly staff meetings and trainings.
• Work within a team to support youth in care.
• Directly supervise youth and communicate needs to supervisors.
• Assist with daily activities including meals, tutoring, and field trips.
• Ensure compliance with Child Safety policies and procedures.

Skills

Emotional maturity

De-escalation and restraint

Communication skills

Teamwork

On-call flexibility

Education

High school diploma or GED

Job description

Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
Scope Of Position
Program Operations Specialists working in Evangeline’s House and provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (10-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 30 days while awaiting placement.
Education And Work Experience

• Have a high school diploma or GED
• Two (2) years of successful experience working with youth

Knowledge, Skills And Abilities Required

• 21 years of age
• Pass a Criminal Background Check
• Pass a DSHS Background Check
• Be emotionally mature and stable in order to provide consistency, structure, and nurturing.
• CPR/First Aid training
• Blood borne pathogen/HIV training
• De-escalation and restraint training
• Produce a recent negative TB test
• Food Handlers permit
• Capable of auditory and visual supervision; verbally and physically interact with children in care
• Possess skills/abilities to successfully work with the challenging behaviors of youth in care
• Effective communication and problem-solving skills
• High personal standards of cleanliness and thoroughness
• Be available to be on-call to cover other shifts during the week; some Holidays

Essential Duties

• Attend monthly staff meetings & trainings
• Training Tracts – required readings & reports for one year
• Work well within a team
• Communicate program needs & client needs to supervisors
• Directly supervise youth in care
• Be able to communicate effectively with professional agencies and administration
• Actively lead, participate in the client’s daily activities including, meal times, sports activities, learning activities, swimming, field trips & tutoring
• Follow posted schedules unless directed otherwise by a supervisor
• Document client’s daily activities
• Model appropriate social and interpersonal behaviors for youth in care
• Assist youth in identifying and meeting their physical needs
• Follow and ensure compliance of all Child Safety policies and procedures
• Ensure HIPPA. WAC guidelines, contract, licensing and local policy and procedures compliance
• Properly implement behavior management (de-escalation and restraint)
• Comply with youth disciplinary guidelines
• Offer guidance to the youth as needed
• Clean the facility when needed
• Do laundry when needed
• Assist with snow removal when necessary
• Serve food to the youth at meal times, as well as provide snacks throughout the day
• Maintain facility security by ensuring windows and doors are locked; report any security concerns. Contribute to a positive morale in the program.
• Develop positive, professional relationships with coworkers
• Accompany youth to school and appointments as needed (driving, riding or walking)
• All other duties as assigned
  

Physical Requirements

• Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
• Operate a telephone
• Operate a desktop computer
• Access and produce information from a computer
• Understand written information

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.