FT Program Operations Specialist - Evangeline's House

The Salvation Army; Spokane (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation time

Sick time

Retirement plan

Life insurance

Job summary

The Salvation Army in Spokane, WA is seeking a full-time Program Operations Specialist to support Evangeline’s House, providing shelter, meals and supervision for youth in emergency placements. This role requires a high school diploma or GED and at least two years of youth-related experience.

The position includes night shifts (Sun–Thu, 10:00 PM–6:30 AM) with comprehensive benefits, background checks, CPR/First Aid, and ongoing trainings.

Qualifications

• High school diploma or GED required.
• Two years of successful experience working with youth.
• Pass a Criminal Background Check and DSHS Background Check.
• CPR/First Aid training required.
• Food Handlers permit and TB test as part of health compliance.

Responsibilities

• Attend monthly staff meetings and trainings.
• Directly supervise youth in care.
• Communicate program and client needs to supervisors.
• Document daily activities of clients.
• Maintain facility security and cleanliness as scheduled.

Skills

CPR/First Aid

De-escalation

Restraint training

Emotional stability

Effective communication

Education

High school diploma or GED

Job description

Job Details

Posting Details

• Posted on October 30, 2026
• Location: Spokane Citadel Corps
  E Indiana Avenue
  222 E. Indiana Ave
  Spokane, WA 992072318, USA
• Rate: $18.54 USD per hour
• Social Services
• Full-Time
• Requisition #: FTPRO026335

Description

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we’re committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!

SHIFT:

Sun-Thurs, 10:00PM-6:30AM

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

SCOPE OF POSITION:

Program Operations Specialists working in Evangeline’s House and provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (10-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 30 days while awaiting placement.

EDUCATION AND WORK EXPERIENCE:

• Have a high school diploma or GED
• Two (2) years of successful experience working with youth

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• 21 years of age
• Pass a Criminal Background Check
• Pass a DSHS Background Check
• Be emotionally mature and stable in order to provide consistency, structure, and nurturing.
• CPR/First Aid training
• Blood borne pathogen/HIV training
• De-escalation and restraint training
• Produce a recent negative TB test
• Food Handlers permit
• Capable of auditory and visual supervision; verbally and physically interact with children in care
• Possess skills/abilities to successfully work with the challenging behaviors of youth in care
• Effective communication and problem-solving skills
• High personal standards of cleanliness and thoroughness
• Be available to be on-call to cover other shifts during the week; some Holidays

ESSENTIAL DUTIES:

• Attend monthly staff meetings & trainings
• Training Tracts – required readings & reports for one year
• Work well within a team
• Communicate program needs & client needs to supervisors
• Directly supervise youth in care
• Be able to communicate effectively with professional agencies and administration
• Actively lead, participate in the client’s daily activities including, meal times, sports activities, learning activities, swimming, field trips & tutoring
• Follow posted schedules unless directed otherwise by a supervisor
• Document client’s daily activities
• Model appropriate social and interpersonal behaviors for youth in care
• Assist youth in identifying and meeting their physical needs
• Follow and ensure compliance of all Child Safety policies and procedures
• Ensure HIPPA. WAC guidelines, contract, licensing and local policy and procedures compliance
• Properly implement behavior management (de-escalation and restraint)
• Comply with youth disciplinary guidelines
• Offer guidance to the youth as needed
• Clean the facility when needed
• Do laundry when needed
• Assist with snow removal when necessary
• Serve food to the youth at meal times, as well as provide snacks throughout the day
• Maintain facility security by ensuring windows and doors are locked; report any security concerns. Contribute to a positive morale in the program.
• Develop positive, professional relationships with coworkers
• All other duties as assigned

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

BENEFITS:

A generous benefits package is included with regular full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options: An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.

Paid Vacation:

• Two weeks annually, accruing from day one, for non-exempt positions.
• Four weeks annually, accruing from day one, for exempt positions.
• Accrued vacation is eligible for use after six months’ service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year

A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurances.

Health Insurance: Low bi-weekly premiums ($34.62) for employee only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside of a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance offered starting at $2.31 bi-weekly cost. Employees are covered by an employer paid life insurance policy. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at 5 years eligible service time, employee funded voluntary 403(b) options

Parental Leave: Benefit will be one week (5 business days) of paid leave at the employee’s normal rate of pay for births, adoptions and foster placements.

Sick Leave: 12 days annually accruing from day one, eligible for use after 3 months’ service time.

Paid Vacation: 2 weeks annually accruing from day one, for non-exempt positions. 4 weeks annually accruing from day one, for exempt positions. Accrued vacation eligible for use after 6 months’ service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year

The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.

Qualifications

Skills

Required

CPR/AED Novice Bloodborne Pathogens Novice

Education

Required

High School or Equivalent or better.

Experience

Required

2 years: Direct working experience with youth

Licenses & Certifications

Required

TB cleared certificate Food Handler's Card Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.