FT OVERNIGHT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

TechFlow; Bossier City (LA); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in customer service is seeking an Overnight Customer Support Representative. This remote position involves responding to inquiries, troubleshooting issues, and maintaining records. The company offers competitive pay along with medical, dental, vision plans, and a 401k match.

Benefits

Medical, dental & vision

401k match

Paid Time Off (PTO)

Qualifications

• Experience in customer service or support roles preferred.
• Ability to manage time effectively and work under pressure.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Responding to customer inquiries via phone, email, and chat.
• Troubleshooting technical issues and providing solutions.
• Maintaining accurate records of customer interactions.

Skills

Customer Inquiry Management

Technical Troubleshooting

Communication

Job description

Customer Service / Remote - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO

Position: Overnight Customer Support Representative at TechFlow

Responsibilities include:

1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Troubleshooting technical issues and providing solutions to customers.
3. Maintaining accurate and updated records of customer interactions.
4. Conducting research and escalating complex issues to the appropriate team members.
5. Proactively identifying and resolving potential customer concerns.

Hiring Immediately >