FT OVERNIGHT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

TechFlow; Wyandotte (MI); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in customer support is seeking an Overnight Customer Support Rep. The role is fully remote and involves responding to customer inquiries, troubleshooting issues, and maintaining accurate customer interaction records. Competitive salary and benefits, including medical coverage and 401k match, are offered.

Benefits

Medical, dental & vision

401k match

PTO

Qualifications

• Experience in customer service role.
• Strong communication skills required.
• Ability to troubleshoot technical issues.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Troubleshoot technical issues and provide solutions.
• Maintain accurate records of customer interactions.

Skills

Customer service

Technical troubleshooting

Communication

Job description

Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As an Overnight Customer Support Rep at TechFlow, you will : Respond to customer inquiries via phone, email, and chat in a timely and professional manner; Troubleshoot technical issues and provide solutions to customers; Maintain accurate and updated records of customer interactions; Conduct research and escalate complex issues to the appropriate team members; Proactively identify and resolve potential customer concerns...Hiring Immediately >

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