FT Houseperson

Hilton; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a renowned global hospitality leader as a Houseperson, where your commitment to cleanliness and guest satisfaction will shine. This role involves maintaining the highest standards of cleanliness in designated areas, ensuring every guest experiences the warmth of exceptional service. As part of a dedicated team, you'll contribute to a welcoming environment that embodies the spirit of hospitality. With a focus on teamwork and integrity, you'll play a crucial role in creating memorable experiences for guests. If you're passionate about service and detail-oriented, this opportunity is perfect for you.

Qualifications

• Ability to maintain cleanliness and respond to guest requests.
• Demonstrated teamwork and customer service skills.

Responsibilities

• Clean and maintain designated areas of the hotel.
• Respond to guest requests and report maintenance issues.
• Perform deep cleaning tasks and assist in guest room cleaning.

Skills

Cleaning Skills

Customer Service

Attention to Detail

Teamwork

Adaptability

Job description

A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.

**What will I be doing?**

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
+ Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
+ Greet guests in a friendly manner
+ Report maintenance deficiencies and items in need of repair
+ Stock and maintain supply rooms, as needed
+ Perform deep cleaning tasks and special projects \(for example: mattress flipping, furniture moves, etc\.\), as needed
+ Deliver guest requests and assist in cleaning guest rooms, as needed

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**Job:** _Housekeeping and Laundry_

**Title:** _FT Houseperson_

**Location:** _null_

**Requisition ID:** _HOT0BL9G_

**EOE/AA/Disabled/Veterans**