FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Lugg; Louisville (KY); Remote; USD 40,000 - 52,000; Full time

Job summary

Lugg is seeking a fully remote Customer Support Representative to provide exceptional support to customers, Luggers, and retailers across the U.S. This role involves handling inquiries through email, chat, and SMS while striving for high customer satisfaction and operational efficiencies. Competitive salary up to $52K per year, with fast hiring processes.

Benefits

Competitive benefits

Qualifications

• Experience in customer support roles.
• Strong communication skills required.
• Ability to think strategically about operational improvements.

Responsibilities

• Provide email, chat, and SMS support to customers.
• Achieve world-class customer satisfaction ratings.
• Perform real-time analysis and problem-solving of orders.

Skills

Customer Satisfaction

Problem Solving

Communication

Job description

Customer Service / Fully Remote - Anywhere in U.S. / Up to $52K per year / Competitive benefits

As a Customer Support Representative, you will:

1. Provide email, chat, and SMS support to Customers, Luggers, and Retailers.
2. Achieve world-class customer satisfaction ratings.
3. Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders.
4. Strategically think about operational improvements and efficiencies.

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