FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Lugg; Augusta (GA); Remote; USD 40,000 - 52,000; Full time

Job summary

Lugg, a dynamic logistics company, is hiring for a fully remote Customer Support Representative. In this role, you will be responsible for providing top-tier support through various channels like email, chat, and SMS. You will focus on ensuring customer satisfaction, analyzing problem orders, and identifying operational efficiencies. If you excel in fast-paced environments and are driven by success, this opportunity could be your next big step.

Benefits

Competitive benefits

Qualifications

• Proven customer service experience.
• Strong communication skills required.
• Ability to perform real-time analysis of customer needs.

Responsibilities

• Provide email, chat and SMS support to customers.
• Achieve world-class customer satisfaction ratings.
• Strategically think about operational improvements.

Skills

Customer satisfaction

Problem-solving

Operational efficiency

Job description

Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll : Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies...Hiring Fast >

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