FT Customer Service Rep

National Fitness Partners; Shamokin Dam (Snyder County); Vor Ort; USD 14.000 - 19.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

401K match up to 4%

Health insurance options

Life insurance & short-term disability

PTO

Zusammenfassung

National Fitness Partners, the largest Planet Fitness franchise, is hiring a full-time Customer Service Representative. Starting pay is $12 per hour, with raises at 180 days, 1 year, and every 6 months thereafter based on anniversary dates.

We serve over a million members across 200+ clubs nationwide, delivering a Judgement Free fitness experience. This role emphasizes friendly phone support, member sign-ups, and maintaining a clean, safe club environment with growth opportunities and

Qualifikationen

• Customer service experience required.
• High school diploma or GED preferred.
• Basic computer proficiency required.

Aufgaben

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes to members and new guests.
• Provide a clean, sanitized and safe club environment.

Kenntnisse

Customer service experience

Communication

Ausbildung

High school diploma/GED

Tools

POS system

Jobbeschreibung

Full - Time: Starting at $12 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable - Self-starters who pursue excellence.
• We Are Driven - Problem solvers who deliver results.
• We Are Passionate - Positive energy with a real desire to help others.
• We Are Ambitious - Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• 401K Retirement Fund (Employer match up to 4%!)
• Health Insurance Options including Health, Dental, Vision, family life insurance, and more
• Basic Life Insurance & Short-Term Disability I00% Company Paid!
• Employee Assistance Program
• Free employee Black Card Membership

Customer Service Representative Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Qualifications

Job Requirements

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Physical Demands

• Frequent lifting, carrying, pushing, and pulling
• Must be able to lift up to 75 lbs.
• Will encounter cleaning chemicals during shift
• Frequent climbing, balancing, kneeling and crouching during shift